Terms and Conditions

Welcome to Oslo Explore, a platform operated by Mer av Oslo/Bamboost AS (Øvre Slottsgate 3, 0157 Oslo), offering handpicked experiences and activities in Oslo. These terms and conditions ("Terms of Use") govern your access to and use of Oslo Explore's website and services at www.osloexplore.com or www.meravoslo.no/oslo-explore ("Website").

By using the Website or purchasing experiences, you agree to these Terms of Use and our Privacy Policy. If you do not agree to these Terms of Use, you must not use the Website or purchase experiences and activities.

Key Terms

  • Experience Provider: Businesses or individuals offering experiences through Oslo Explore terms.experienceProviderDescription
  • Customer: Users who purchase experiences on Oslo Explore terms.customerDescription
  • Experience: Any activity, event, or service offered through Oslo Explore terms.experienceDescription
  • terms.booking terms.bookingDescription
  • terms.package terms.packageDescription

terms.coreService

terms.coreServiceDescription

  • terms.singleExperienceDiscount
  • terms.twoExperiencePackageDiscount
  • terms.threeExperiencePackageDiscount
  • terms.customizedPackagesDiscount

terms.experienceValidity

terms.bookingAndCheckin

terms.booking

  • terms.bookingRequirement
  • terms.paymentRequired
  • terms.personalOrGift
  • terms.nonTransferable

terms.checkinProcess

  • terms.checkinOpens
  • terms.activateDigitalTicket
  • terms.showToProvider
  • terms.missingCheckinWindow
  • terms.lateArrivalContact

terms.paymentMethods

  • terms.acceptedCards
  • terms.pricesInNOK
  • terms.paymentProcessing

terms.cancellationAndChanges

terms.cancellations

  • terms.cancellationPolicy
  • terms.noRefundLateCancellation
  • terms.noShowPolicy

terms.emergencies

  • terms.emergencyContact
  • terms.provideDocumentation
  • terms.approvalForRebooking
  • terms.emergencyRequestProcessing

terms.changes

  • terms.changePolicy
  • terms.changesThroughBookingPage
  • terms.noChangesWithin48Hours

terms.providerObligations

terms.serviceStandards

  • terms.equalService
  • terms.accurateAvailability
  • terms.honorBookings
  • terms.complyWithLaws
  • terms.sustainablePractices

terms.bookingManagement

  • terms.respondToRequests
  • terms.rejectBookingsPolicy
  • terms.validateCheckin

terms.platformRules

terms.prohibitedActivities

  • terms.circumvention
  • terms.harassment
  • terms.falseInformation
  • terms.unauthorizedResale
  • terms.transferOfBookings

terms.contentAndReviews

  • terms.leaveReviews
  • terms.honestReviews
  • terms.inappropriateContentRemoval
  • terms.providersRespondToReviews

terms.liabilityAndInsurance

terms.platformLiability

  • terms.marketplacePlatform
  • terms.verifyProviders
  • terms.rightToRefund

terms.insurance

  • terms.providerInsurance
  • terms.participateAtOwnRisk
  • terms.additionalDisclaimers

terms.privacyAndDataProtection

terms.personalData

  • terms.gdprCompliance
  • terms.dataUsage
  • terms.requestDeletion
  • terms.privacyPolicyDetails

terms.changesToTerms

terms.reservationRightToChange

terms.contactInformation

terms.supportContact

  • terms.emailContact
  • terms.addressContact

terms.lastUpdated